ITIL SERVICE OFFERINGS AGREEMENTS COURSE (PELLE R STOCK)(Paperback)

ITIL SERVICE OFFERINGS AGREEMENTS COURSE (PELLE R STOCK)(Paperback)

ITIL Service Offerings Agreements 4 daysThe four courses in Service Capability is aimed at students who need deep knowledge of the processes and the roles of ITIL. Service Lifecycle covered in the course but the primary focus is on processes, functions, roles and activities of its application and

ITIL INTERMEDIATE SERVICE STRATEGY COURS (PELLE R STOCK)(Paperback)

ITIL Intermediate Service Strategy 3 daysThis course leads to the ITIL Certificate Service Strategy. This is a free-standing qualification, but is also part of the ITIL Intermediate Lifecycle stream, and one of the modules that leads to the ITIL Expert Certificate in IT Service Management.The

ITIL INTERMEDIATE SERVICE OPERATION COUR (PELLE R STOCK)(Paperback)

ITIL Intermediate Service Operation 3 daysThis course leads to the ITIL Certificate Service Operation. This is a free-standing qualification, but is also part of the ITIL Intermediate Lifecycle stream, and one of the modules that leads to the ITIL Expert Certificate in IT Service Management.The

ITIL INTERMEDIATE SERVICE DESIGN COURSEW (PELLE R STOCK)(Paperback)

ITIL Intermediate Service Design 3 daysThis course leads to the ITIL Certificate Service Design. This is a free-standing qualification, but is also part of the ITIL Intermediate Lifecycle stream, and one of the modules that leads to the ITIL Expert Certificate in IT Service Management.The course

INTERMEDIATE CONTINUAL SERVICE IMPROVEME (PELLE R STOCK)(Paperback)

ITIL Intermediate Continual Service Improvement 3 daysThis course leads to the ITIL Certificate Continual Service Improvement. This is a free-standing qualification, but is also part of the ITIL Intermediate Lifecycle stream, and one of the modules that leads to the ITIL Expert Certificate in IT

ITIL INTERMEDIATE PLANNING PROTECTION & (PELLE R STOCK)(Paperback)

ITIL Intermediate Planning, Protection and Optimization 4 daysThe four courses in Service Capability is aimed at students who need deep knowledge of the processes and the roles of ITIL. Service Lifecycle covered in the course but the primary focus is on processes, functions, roles and activities of

ITIL INTERMEDIATE SERVICE TRANSITION COU (PELLE R STOCK)(Paperback)

ITIL Intermediate Service Transition 3 daysThis leads to the ITIL Certificate Service Transition. This is a free-standing qualification, but is also part of the ITIL Intermediate Lifecycle stream, and one of the modules that leads to the ITIL Expert Certificate in IT Service Management.The course

ITIL INTERMEDIATE OPERATIONAL SUPPORT & (PELLE R STOCK)(Paperback)

ITIL Intermediate Operational Support and Analysis 4 daysThis 4 day course leads to the ITIL Certificate Operational Support and Analysis OSA. This is a free-standing qualification, but is also part of the ITIL Intermediate Capability stream, and one of the modules that leads to the ITIL Expert

ITIL FOUNDATIONS COURSEWARE (PELLE R STOCK)(Paperback)

ITIL Foundation 3 daysThe purpose of the course is to ensure that students gain an understanding of the IT Processes than manage IT services from their concept stage through design and development and safely into a production environment. In ITIL these stages are known as Service Strategy Service

Itil Service Management Based on Itil (Van Haren Publishing)(Paperback)

In the world of international IT Service Management the previous editions of this book have acquired an excellent reputation as guidance on the topic of ITIL. Over the years this authoritative guide has earned its place on the bookshelves and in the briefcases of industry experts as they implement

Service Level Manager: Careers in It Service Management (Sansbury John)(Paperback)

The role of service level manager is a critical one in that the agreements negotiated with customers should inform the activities of the service provider. This book aims to help those whose role is to establish, negotiate, manage or update service level agreements and to use these as the basis of

Itil(r) 4 Foundation Courseware - Deutsch (Van Haren Publishing)(Paperback)

Itil(r) 4 Specialist Drive Stakeholder Value (Dsv) Courseware (Van Haren Publishing)(Paperback)

'ITIL(R) 4 Specialist Drive Stakeholder Value covers all forms of engagement and interaction between service providers and their customers, users, suppliers and partners. The ITIL(R) 4 Specialist Drive Stakeholder Value module drives IT professionals to further interact with their stakeholders and

Passing the ITIL Foundation Exam (Van Haren Publishing)(Paperback)

This book helps people prepare for the ITIL(r) 2011 Edition Foundation qualification exam. It contains direct links to the full syllabus and specifies the terms and definitions required. The content of this book is based on the ITIL(r) 2011 Edition core guidance and APMG's ITIL Foundation

ITIL(R) 4 Direct, Plan, Improve (DPI) Kursunterlagen - Deutsch (Rickli Maria)(Paperback)

Dies ist das universelle Modul, welches eine Schluesselkomponente der beiden Streams ITIL 4 Managing Professional und ITIL 4 Strategic Leader ist.Es richtet sich an Manager aller Ebenen, die an der Gestaltung von Zielen und Strategie oder der Entwicklung eines sich kontinuierlich verbessernden

Itil(r) 2011 Edition - A Pocket Guide (Van Haren Publishing)(Paperback)

Since 2001 the Van Haren Publishing ITIL Pocket Guides have helped readers all over the world to understand the essentials of ITIL (IT Infrastructure Library), the leading framework for IT service management. This pocket guide does exactly the same as previous editions: offering a concise summary

Microsoft SQL Server 2016 Reporting Services, Fifth Edition (Larson Brian)(Paperback)

Up-to-Date Coverage of Microsoft(R) SQL Server(R) 2016 Reporting Services, Including the Mobile Report PublisherBuild, publish, and maintain paginated and mobile reports using the expert tips and best practices contained in this hands-on guide. Written by a member of the original Reporting Services

Service Management: Theory and Practice (Bryson John R.)(Paperback)

This textbook offers a fully integrated approach to the theory and practice of service management, exploring the operational dynamics, management issues and business models deployed by service firms. It builds on recent developments in service science as an interdisciplinary research area with

Geometry for the Classroom (Clemens C. Herbert)(Paperback)

Intended for use in college courses for prospective or in-service secondary school teachers of geometry. Designed to give teachers broad preparation in the content of elementary geometry as well as closely related topics of a slightly more advanced nature. The presentation and the modular format

Mastering the ISDA Master Agreements - A Practical Guide for Negotiation (Harding Paul)(Paperback / softback)

Published by the International Swaps and Derivatives Association, the 1992 and 2002 ISDA(R) Master Agreements are the main contracts used in the over the counter global derivatives market. Mastering the ISDA Master Agreements provides a practical, clear and useful guide to help understand and

Workbook for Arguments - A Complete Course in Critical Thinking (Morrow David R.)(Paperback / softback)

Colloquial Turkish: The Complete Course for Beginners (Taşer Ahmet Murat)(Paperback)

Colloquial Turkish provides a step-by-step course in Turkish as it is written and spoken today. Combining a user-friendly approach with a thorough treatment of the language, it equips learners with the essential skills needed to communicate confidently and effectively in Turkish in a broad range of

Latin for Common Entrance Two (Oulton N. R. R.)(Paperback / softback)

A no-nonsense, three-part textbook course to progress Latin students from beginners to confident users of the language, taking a grammatical approach to develop a solid foundation for success in Common Entrance, scholarship and GCSE Latin

Dividend Investing Made Easy (Kratter Matthew R.)(Paperback)

Ready to start finally building wealth for your family?Interested in the stock market, but don't know where to begin?Dividend investing is a time-tested investment strategy that actually works.It's simple.It's powerful.And anyone can do it, even if you know nothing at all about the stock