ITIL INTERMEDIATE OPERATIONAL SUPPORT & (PELLE R STOCK)(Paperback)

ITIL INTERMEDIATE OPERATIONAL SUPPORT & (PELLE R STOCK)(Paperback)

ITIL Intermediate Operational Support and Analysis 4 daysThis 4 day course leads to the ITIL Certificate Operational Support and Analysis OSA. This is a free-standing qualification, but is also part of the ITIL Intermediate Capability stream, and one of the modules that leads to the ITIL Expert

ITIL INTERMEDIATE SERVICE STRATEGY COURS (PELLE R STOCK)(Paperback)

ITIL Intermediate Service Strategy 3 daysThis course leads to the ITIL Certificate Service Strategy. This is a free-standing qualification, but is also part of the ITIL Intermediate Lifecycle stream, and one of the modules that leads to the ITIL Expert Certificate in IT Service Management.The

ITIL INTERMEDIATE SERVICE OPERATION COUR (PELLE R STOCK)(Paperback)

ITIL Intermediate Service Operation 3 daysThis course leads to the ITIL Certificate Service Operation. This is a free-standing qualification, but is also part of the ITIL Intermediate Lifecycle stream, and one of the modules that leads to the ITIL Expert Certificate in IT Service Management.The

ITIL INTERMEDIATE SERVICE TRANSITION COU (PELLE R STOCK)(Paperback)

ITIL Intermediate Service Transition 3 daysThis leads to the ITIL Certificate Service Transition. This is a free-standing qualification, but is also part of the ITIL Intermediate Lifecycle stream, and one of the modules that leads to the ITIL Expert Certificate in IT Service Management.The course

ITIL INTERMEDIATE SERVICE DESIGN COURSEW (PELLE R STOCK)(Paperback)

ITIL Intermediate Service Design 3 daysThis course leads to the ITIL Certificate Service Design. This is a free-standing qualification, but is also part of the ITIL Intermediate Lifecycle stream, and one of the modules that leads to the ITIL Expert Certificate in IT Service Management.The course

INTERMEDIATE CONTINUAL SERVICE IMPROVEME (PELLE R STOCK)(Paperback)

ITIL Intermediate Continual Service Improvement 3 daysThis course leads to the ITIL Certificate Continual Service Improvement. This is a free-standing qualification, but is also part of the ITIL Intermediate Lifecycle stream, and one of the modules that leads to the ITIL Expert Certificate in IT

ITIL INTERMEDIATE PLANNING PROTECTION & (PELLE R STOCK)(Paperback)

ITIL Intermediate Planning, Protection and Optimization 4 daysThe four courses in Service Capability is aimed at students who need deep knowledge of the processes and the roles of ITIL. Service Lifecycle covered in the course but the primary focus is on processes, functions, roles and activities of

ITIL FOUNDATIONS COURSEWARE (PELLE R STOCK)(Paperback)

ITIL Foundation 3 daysThe purpose of the course is to ensure that students gain an understanding of the IT Processes than manage IT services from their concept stage through design and development and safely into a production environment. In ITIL these stages are known as Service Strategy Service

ITIL SERVICE OFFERINGS AGREEMENTS COURSE (PELLE R STOCK)(Paperback)

ITIL Service Offerings Agreements 4 daysThe four courses in Service Capability is aimed at students who need deep knowledge of the processes and the roles of ITIL. Service Lifecycle covered in the course but the primary focus is on processes, functions, roles and activities of its application and

Itil(r) 4 Foundation Courseware - Deutsch (Van Haren Publishing)(Paperback)

Passing the ITIL Foundation Exam (Van Haren Publishing)(Paperback)

This book helps people prepare for the ITIL(r) 2011 Edition Foundation qualification exam. It contains direct links to the full syllabus and specifies the terms and definitions required. The content of this book is based on the ITIL(r) 2011 Edition core guidance and APMG's ITIL Foundation

Itil(r) 2011 Edition - A Pocket Guide (Van Haren Publishing)(Paperback)

Since 2001 the Van Haren Publishing ITIL Pocket Guides have helped readers all over the world to understand the essentials of ITIL (IT Infrastructure Library), the leading framework for IT service management. This pocket guide does exactly the same as previous editions: offering a concise summary

ITIL(R) 4 Direct, Plan, Improve (DPI) Kursunterlagen - Deutsch (Rickli Maria)(Paperback)

Dies ist das universelle Modul, welches eine Schluesselkomponente der beiden Streams ITIL 4 Managing Professional und ITIL 4 Strategic Leader ist.Es richtet sich an Manager aller Ebenen, die an der Gestaltung von Zielen und Strategie oder der Entwicklung eines sich kontinuierlich verbessernden

ITIL Capacity Management (paperback) (Klosterboer Larry)(Paperback / softback)

ITIL V3 Foundation Handbook (Stationery Office)(Paperback / softback)

ITIL - Das Taschenbuch (Van Bon Jan)(Paperback / softback)

Itil Foundation Handbook - Pocketbook: 2011 (The Stationery Office)(Paperback)

E1 OPERATIONAL MANAGEMENT - STUDY TEXT (Kaplan Publishing)(Paperback / softback)

The U.S. Healthcare Ecosystem: Payers, Providers, Producers (Burns Lawton R.)(Paperback)

An Essential Guide to the Processes and Operational Complexities of the U.S. Healthcare SystemA Doody's Core Title for 2023! The U.S. Healthcare Ecosystem serves as an expert navigator through the complicated and often confusing environment where healthcare payers, healthcare providers, and

Material Girls (Stock Kathleen)(Paperback)

Itil Service Management Based on Itil (Van Haren Publishing)(Paperback)

In the world of international IT Service Management the previous editions of this book have acquired an excellent reputation as guidance on the topic of ITIL. Over the years this authoritative guide has earned its place on the bookshelves and in the briefcases of industry experts as they implement

Real Life Global Upper Intermediate Teacher's Handbook (Holley Gill)(Paperback / softback)

The Teacher's Handbook provides all the support you need to effectively teach the course. With background notes, teaching suggestions and photocopiable material, the Teacher's Handbook is a valuable

Prison Journal, Volume 1 (Pell George Cardinal)(Paperback)

Innocent!That final verdict came after George Cardinal Pell endured a gruelling four years of accusations, investigations, trials, public humiliations, and more than a year of imprisonment after being convicted by an Australian court of a crime he did not commit. Led off to jail in handcuffs,

Southern Rolling Stock (King Mike)(Paperback)