The Customer Success Pioneer: The first 12 months of your journey into growth (Lucas Kellie)(Paperback)

The Customer Success Pioneer: The first 12 months of your journey into growth (Lucas Kellie)(Paperback)

Customer Segmentation and Clustering Using SAS Enterprise Miner, Third Edition (Collica Randall S.)(Paperback)

Understanding your customers is the key to your company's success Segmentation is one of the first and most basic machine learning methods. It can be used by companies to understand their customers better, boost relevance of marketing messaging, and increase efficacy of predictive models. In

After the First Six Weeks (Cath Midwife)(Paperback)

The essential guide to caring for your baby in the first 12 months, from routines to major milestones and everything in

Star Wars (Lucas George)(Paperback / softback)

The phenomenal success of George Lucas's first Star Wars trilogy quite simply revolutionized the

Customer Experience Excellence: The Six Pillars of Growth (Knight Tim)(Paperback)

Discover how the world's best brands create outstanding customer experience, engaged teams and market-beating growth with this practical guide, providing a model that will help any organization deliver effective and seamless customer engagement. Customer experience (CX) has been a phrase in

Gamification Marketing for Dummies (Chishti Zarrar)(Paperback)

Grow your customer base with games Gamification is the practice of adding elements of gameplay into marketing materials to better engage customers. In Gamification Marketing For Dummies, you'll learn to use this proven strategy to capture the attention of your target markets and boost your results

George Lucas: A Life - Brian Jay Jones

George Lucas by Brian Jay Jones is the first comprehensive telling of the story of the iconic filmmaker and the building of his film empire, as well as of his enormous impact on cinema. At once a biography, a business manual, and a film history, George Lucas will, for the first time explore the

Journey Into the Whirlwind (Ginzburg Eugenia)(Paperback)

Journey into the Whirlwind is Eugenia Semyonovna Ginzburg's courageous memoir of her harrowing eighteen-year odyssey through the Soviet Union's prisons and labor camps.By the late 1930s, Eugenia Semyonovna Ginzburg had been a loyal and very active member of the Communist Party for many years. Yet

Understanding Babies: Newborn Development for Parents (Witkowska Ania)(Paperback)

The first three months of your baby's life, sometimes called the 'fourth trimester', is a transitional phase, in which each of you is processing the birth experience you shared and acclimatising to a new way of being. It can be hard to interpret your new baby's behaviour: is she arching her back

Hearing the Voice of the Customer (Inmon Bill)(Paperback)

Increase the awareness of your customer's behavior to survive and excel within your industry.One hundred years ago, the voice of the customer was easily and routinely heard by the shopkeeper. In small towns, the shopkeeper knew everyone. Today's world has gotten much bigger and much more complex

Oxford Phonics World: Level 1: Workbook(Paperback / softback)

Oxford Phonics World is the first step on your students' journey into English, leading you through all 44

The Newborn Handbook: Your Guide to Bringing Home Baby (Malhotra Smita)(Paperback)

A practical newborn handbook for the first 3 months of parenthood--from a pediatrician and parent The old saying 'babies don't come with a manual' may be true--but newborn books for first time moms are still a good place to start. The Newborn Handbook will gently and sequentially lead you through

Inside Campaigns: Elections Through the Eyes of Political Professionals (Feltus William J.)(Paperback)

Take your students on a journey into the world of campaign managers. Powered by scores of interviews and surveys of political professionals, the book considers the purpose, potency, and poetry of modern political campaigns in the

Yinsights: A Journey Into the Philosophy & Practice of Yin Yoga (Clark Bernie)(Paperback)

Yinsights: A Journey Into the Philosophy & Practice of Yin Yoga | Contributor(s): Clark, Bernie (Author), Powers, Sarah (Foreword by) The author explores the benefits of yoga as viewed by the Eastern and Western Worlds and related how it affects the body and mind. YinSights is divided into two main

Guy Martin: When You Dead, You Dead (Martin Guy)(Paperback)

'The maddest 12 months of my life. The journey starts with an oddball race up an American mountain and ends with me checking myself out of hospital with a broken back. Again. . .'As Guy Martin's grandfather Voldemars frequently reminded him, 'When you dead, you dead.' So, before it's all over, Guy

NeuroSelling: Mastering the Customer Conversation Using the Surprising Science of Decision-Making (Bloomfield Jeff)(Paperback)

Your business lives and dies by your customer conversations.Shouldn't you have those down to a science?If you're tired of having to justify your price...of offering discounts to close the deal...of long sales cycles...of customers who can't seem to make a decision, then you need NeuroSelling(R),

Smart Growth and Sustainable Transport in Cities (Shakibamanesh Amir)(Paperback)

This book delves into the urban planning theory of 'smart growth' to encourage the creation of smart cities, where compact urban spaces are optimized to create transit-oriented, pedestrian- and bicycle-friendly areas, with a clear focus on developing a sustainable, humanistic transport system. Over

Baby Bliss - Your One-stop Guide for the First Three Months and Beyond (Karp Harvey)(Paperback / softback)

Howard Pixton - Test Pilot & Pioneer Aviator: The Biography of the First British Schneider Trophy Winner (Pixton Stella)(Paperback)

Biography of an aviation pioneer who deserves public

Journey of the Soul: A Practical Guide to Emotional and Spiritual Growth (Gaultiere Bill)(Paperback)

The healthy Christian life is one of continuing spiritual, emotional, and relational growth. But so many of us feel stuck or stagnated at one stage of the journey. It's not always clear to us where or why we are stuck, making it difficult to take the next step on our journey of the soul.That's

Discover Your Woman Within: Journey to Wholeness (Duerk Judith)(Paperback)

By taking a sacred journey into the woman within you, you may discover hidden and unknown parts of yourself. To know the fullness of your potential as a woman is a gift to yourself. By stepping into your sacred place within, you can discover your potential, your strengths, and learn how to work

Ox-Cart Man (Hall Donald)(Paperback)

Winner of the Caldecott Medal Thus begins a lyrical journey through the days and weeks, the months, and the changing seasons in the life of one New Englander and his family. The oxcart man packs his goods - the wool from his sheep, the shawl his wife made, the mittens his daughter knitted, and the

My Journey Across the Indian Ocean (Adair James)(Paperback)

Sharks, whales, huge waves, and months and months at sea - these are just a few of the things that James Adair and his friend Ben had to battle against when they decided to row unsupported across the Indian Ocean. Find out about their incredible journey, in this first-hand

In the Wake of Mercedes Gleitze: Open Water Swimming Pioneer (Pember Doloranda)(Paperback)

The remarkable untold biography of the first British woman to swim the