Managing Hospitality Experiences (Kenyon Alexandra)(Paperback)

Managing Hospitality Experiences (Kenyon Alexandra)(Paperback)

Managing hospitality experiences is a crucial part of the hospitality business and industry alike. While many textbooks cover the management of hospitality services, this text focuses specifically on experiences, while also providing a full and detailed insight into the ways in which experiences

Managing Hospitality Organizations: Achieving Excellence in the Guest Experience (Ford Robert C.)(Paperback)

Today's economy is dominated by the rapidly growing service sector. Even businesses primarily selling goods are reinventing their image and positioning themselves as service providers. Introduction to Hospitality Management: Creating Excellent Guest Experiences 2e takes students on a journey

Handbook of Scales in Tourism and Hospitality Research (Gursoy Dogan)(Pevná vazba)

As the field of tourism and hospitality experiences maturity and scientific sophistication, researchers need to fully understand the breadth and depth of existing scales that help explain, understand, monitor, and predict not only behavior but also consequences of such behavior as a function of

Hospitality: An Introduction (MacLean Margaret Ann)(Paperback)

Hospitality: An Introduction introduces the concept of hospitality to the readers and presents hospitality as a service industry. It demonstrates travel and tourism as an impeccable part of the hospitality business and discusses the operational development of the hotel and lodging industry. Also

Brain States (Kenyon Tom)(Paperback)

Internal Colonization: Russia's Imperial Experience (Etkind Alexander)(Paperback)

This book gives a radically new reading of Russia's cultural history. Alexander Etkind traces how the Russian Empire conquered foreign territories and domesticated its own heartlands, thereby colonizing many peoples, Russians included. This vision of colonization as simultaneously internal and

Cruise Operations Management: Hospitality Perspectives (Gibson Philip)(Paperback)

Cruise Operations Management: Hospitality Perspectives offers a comprehensive and contextualised overview of hospitality services for the cruise industry. As well as providing a background to the cruise industry, it also looks deeper into the management issues, providing a practical guide for

MARKETING FOR HOSPITALITY AND TOURISM (PHILIP KOTLER)(Paperback)

Introduction to Hospitality, Global Edition (Walker John)(Paperback / softback)

Overcoming Distressing Voices, 2nd Edition (Hayward Mark)(Paperback)

Practical help for managing distressing voice hearing experiences Have you ever heard someone talking to you, but when you turned around no one was there? Voice hearing is more common than might be expected. Many of those who experience this phenomenon won't find it distressing, while some may find

At Death's Door (Kenyon Sherrilyn)(Paperback / softback)

Entrepreneurship in Hospitality and Tourism - a global perspective(Paperback / softback)

'Entrepreneurship in Hospitality and Tourism: a global perspective' gives a new and definitive overview of the vital role and effective practice of entrepreneurship in one of the most dynamic industry sectors in the world. The highly qualified international team of contributors ensures a global

Hospitality Management: A Brief Introduction (Wood Roy C.)(Paperback)

An innovative and cross-cutting approach to Hospitality that examines the fundamentals of the subject in a concise and commendable way. Roy Wood's academic and practitioner expertise is brought to bear on this succinct synthesis of the subject that will quickly become a must read for all students

Fantasy Lover (Kenyon Sherrilyn)(Paperback / softback)

In FANTASY LOVER, international bestselling author Sherrilyn Kenyon has penned a highly original novel inspired by Greek mythology that it is utterly captivating and completely

BTEC First in Hospitality Student Book (Holmes Sue)(Paperback / softback)

Revenue Management for the Hospitality Industry (Hayes David K.)(Paperback)

Revenue Management for the Hospitality Industry is filled with practical examples and best practices on the topic of revenue management, a critical aspect of the industry. Through numerous revenue management examples from the hospitality industry and a running case example throughout the book,

Marketing Tourism and Hospitality: Concepts and Cases (George Richard)(Paperback)

This textbook explores the fundamental principles of marketing applied to tourism and hospitality businesses, placing special emphasis on SMEs in the international tourism industry. It includes examples from a wide range of destinations, from emerging markets to high-income countries. Taking a

Illusion - Number 5 in series (Kenyon Sherrilyn)(Paperback / softback)

Marketing for Tourism, Hospitality & Events: A Global & Digital Approach (Hudson Simon)(Paperback)

Framed within basic marketing principles, Marketing for Tourism, Hospitality & Events highlights the global shift in tourism demographics today, placing a particular emphasis on the role of digital technology and its impact on travel products and services. Covering developments across a broad

Managing (Mintzberg Henry)(Paperback / softback)

Managing Reality, Third edition. Book 3: Managing the Contract (Trebes Barry)(Paperback / softback)

Dragonsworn (Kenyon Sherrilyn)(Paperback / softback)

From No.1 New York Times bestseller Sherrilyn Kenyon comes the next blockbuster in her phenomenal Dark-Hunter

Dragonmark (Kenyon Sherrilyn)(Paperback / softback)

From No.1 New York Times bestseller Sherrilyn Kenyon comes the next blockbuster in her phenomenal Dark-Hunter

Dragonbane (Kenyon Sherrilyn)(Paperback / softback)

From No.1 New York Times bestseller Sherrilyn Kenyon comes the next blockbuster in her phenomenal Dark-Hunter