SERVICE AUTOMATION FOUNDATION COURSEWARE (JAN-WILLEM MIDDELBUR)(Paperback)

SERVICE AUTOMATION FOUNDATION COURSEWARE (JAN-WILLEM MIDDELBUR)(Paperback)

SERVICE AUTOMATION FOUNDATION COURSEWARE (JAN-WILLEM MIDDELBUR)(Paperback)

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SERVICE AUTOMATION FOUNDATION COURSEWARE (JAN-WILLEM MIDDELBUR)(Paperback) - popis produktu

The Courseware package consist out of two publications, Service Automation Foundation Courseware ISBN 978 94 018 0206 2 and Service Automation Framework ISBN 978 94 018 0062 4 .Service Automation is the concept of achieving customer loyalty by the use of automated technologies and builds upon a large demographic and sociological trend. We are the self-service generation, who are able to make our own decisions. The self-service generation is nowadays used to search, evaluate and purchase products online for a number of years now.This 2 day course will give you deep insight into the concept of

SERVICE AUTOMATION FOUNDATION COURSEWARE (JAN-WILLEM MIDDELBUR)(Paperback) - historie ceny a dostupnosti

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