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The Courseware package consist out of two publications, Service Automation Foundation Courseware ISBN 978 94 018 0206 2 and Service Automation Framework ISBN 978 94 018 0062 4 .Service Automation is the concept of achieving customer loyalty by the use of automated technologies and builds upon a large demographic and sociological trend. We are the self-service generation, who are able to make our own decisions. The self-service generation is nowadays used to search, evaluate and purchase products online for a number of years now.This 2 day course will give you deep insight into the concept of
The Courseware package consist out of two publications, Service Automation Foundation Courseware ISBN 978 94 018 0206 2 and Service Automation Framework ISBN 978 94 018 0062 4 .Service Automation is the concept of achieving customer loyalty by the use of automated technologies and builds upon a
Dit Courseware pakket bestaat uit twee publicaties, PRINCE2 Editie 2017 Foundation Courseware ISBN 978 94 018 0049 5 en Projectmanagement op basis van PRINCE2 Editie 2009 ISBN 978 94 018 0004 4. Het Courseware is Nederlands en er wordt Engelse terminologie gebruikt, geschikt voor het Engelse
'Naast de publicatie DevOps Foundation Courseware - Nederlands (ISBN: 9789401804905) wordt u geadviseerd om de bijbehorende publicatie DevOps Handboek (ISBN: 9789401804363) te verkrijgen. DevOps Foundation is ideaal voor IT- en businessprofessionals die DevOps willen begrijpen en hoe hun
Dit Courseware pakket bestaat uit twee publicaties, PRINCE2(R) Editie 2017 Foundation Courseware Nederlands - 2de herziene druk (ISBN: 978 94 018 0326 7) en Projectmanagement op basis van PRINCE2(R) Editie 2017 (ISBN: 978 94 018 0004 4). Het Courseware is Nederlands en er wordt Engelse terminologie
pacote do Courseware consiste em duas publica es, VeriSMTM - Foundation Courseware e VeriSM (TM) - Foundation Study Guide. Este material de treinamento abrange o plano de estudos para a qualifica o da Funda o VeriSM (TM). O treinamento pode ser entregue em dois dias. Este material did tico
'As a supplement to the Agile Scrum Foundation Courseware (ISBN: 978 94 018 0765 4) publication, you are advised to obtain the publication Agile Scrum Handbook (ISBN: 978 94 018 0759 3). The Courseware is accredited and can be used for the Agile Scrum Foundation certification from EXIN. There are
'This Courseware package consist out of two publications, PRINCE2(R) 2017 Edition Foundation Courseware English - 2nd reviewed edition (ISBN: 978 94 018 0327 7) and PRINCE2(R) 2017 Edition (Pocket Guide) (ISBN: 978 94 018 0318 2). This Courseware is suited for the PRINCE2(R) 2017 Edition Foundation
BiSLNext is de opvolger van het in 2005 gentroduceerde BiSL. BiSL Business information Services Library is uitgegroeid tot standaard op het vakgebied Business informatiemanagement. BiSLNext is aangepast aan de nieuwe tijd en speel daarmee in op diverse nieuwe inzichten. In dit trainingsmateriaal
'Service management has never been so important, as all organizations are either receiving or providing services to and from others. As digitization has spread through our organizations and culture, IT has become a vital part of our workplace. VeriSM(TM) provides guidance on how to manage the
Whether you're preparing for your service management foundation exam, or simply want to understand service management better, this new edition of our popular book covers the latest thinking and provides you with a comprehensive, practical introduction to IT service management. Building on their
ITIL Foundation 3 daysThe purpose of the course is to ensure that students gain an understanding of the IT Processes than manage IT services from their concept stage through design and development and safely into a production environment. In ITIL these stages are known as Service Strategy Service
Dit is een eenvoudige, gemakkelijk te begrijpen gids voor iedereen die het Agility concept en het Scrum framework wil leren. Het behandelt de onderliggende concepten en principes, samen met Scrumrollen en -verantwoordelijkheden, gebeurtenissen, artifacts en schalingsbenaderingen, evenals algemene
Robotic Process Automation will continue its exponential growth over the next five years. This book brings a new focus on RPA's strategic potential: the innovations made possible and how to deliver through effective sourcing stakeholder-buy-in, governance, change management, and capability
Amazon Web Services (AWS) is the leading public cloud platform. In this book you will learn to use Microsoft PowerShell to create, host, manage, and administer workloads using Amazon Web Services. You will learn how to create virtual machines, provision storage, configure networks, and more--all
Use Microsoft Flow in your business to improve productivity through automation with this step-by-step introductory text from a Microsoft Flow expert. You'll see the prerequisites to get started with this cloud-based service, including how to create a flow and how to use different connectors
A series that provides a solid foundation for scientific
This 100th Anniversary Edition of Willa Cather's masterpiece a new introduction by Pulitzer Prize-winning novelist Jane Smiley. In this symphonically powerful and magnificently observed novel, Cather created one of the most winning heroines in American fiction, a woman whose calm, undemonstrative
A series that provides a solid foundation for scientific
Jane Goodall had a passion to learn about animals. Readers will learn all about her adventurous life among chimpanzees and other primates in this inspiring nonfiction biographical title. Children will be fascinated by the vibrant images, stimulating facts, and accessible glossary that will assist
Specially built for Foundation and Key Stage 1 guided
A series that provides a solid foundation for scientific
Effective supervision helps to nurture confident social workers who are able to look after service users in the best possible way. Social work supervisors and managers need mastery of the relevant knowledge and skills in order to ensure successful social work practice. This book is an accessible