Getting Past No - Negotiating With Difficult People (Fisher Roger)(Paperback / softback)

Getting to Yes - Negotiating an agreement without giving in (Fisher Roger)(Paperback / softback)

Founded on principles like:* Don't bargain over positions* Separate the people from the problem and* Insist on objective criteriaGetting to Yes simplifies the whole negotiation process, offering a highly effective framework that will ensure

Getting to Yes: Negotiating Agreement Without Giving in (Fisher Roger)(Paperback)

The key text on problem-solving negotiation-updated and revised Getting to Yes has helped millions of people learn a better way to negotiate. One of the primary business texts of the modern era, it is based on the work of the Harvard Negotiation Project, a group that deals with all levels of

Building Agreement (Shapiro Daniel)(Paperback / softback)

Whether you're negotiating with an angry boss or a difficult colleague - or, indeed, a stubborn teenager - you can learn to use your emotions to help you achieve the result you want. Building Agreement shows you how to control the five 'core concerns' that motivate people: -- Express appreciation

Dealing With...: When People Die (Lacey Jane)(Paperback / softback)

Guides to helping young children deal with difficult

Dealing with Difficult People (Review Harvard Business)(Paperback)

Learn how to deal with difficult colleagues and clients.At the heart of dealing with difficult people is handling their--and your own--emotions. How do you stay calm in a tough conversation? How do you stay unruffled in the face of passive-aggressive comments? And how do you know if you're

Beyond Reason: Using Emotions as You Negotiate (Fisher Roger)(Paperback)

'Written in the same remarkable vein as Getting to Yes, this book is a masterpiece.' --Dr. Steven R. Covey, author of The 7 Habits of Highly Effective People - Winner of the Outstanding Book Award for Excellence in Conflict Resolution from the International Institute for Conflict Prevention and

Cramlington its Past and its People (Stewart Barry)(Paperback / softback)

Getting It Done: How to Lead When You're Not in Charge (Fisher Roger)(Paperback)

Let's face it. In this chaotic world of teams, matrix management, and horizontal organizations, it's tougher than ever to get things done. How do you lead when you're not the one in charge? How can you be effective when joint action is needed? You need an edge in order to reach solutions and

History's People - Personalities and the Past (MacMillan Professor Margaret)(Paperback / softback)

I, Houdini (Banks Lynne Reid)(Paperback / softback)

Houdini is no ordinary hamster. He is an escapologist with an exceptional talent for getting out of cages and urge to escape leads him to all kinds of adventures... New edition published into the First Modern Classics list, fantastic stories for young

Mark Thomas Presents the People's Manifesto (Thomas Mark)(Paperback / softback)

Mark Thomas has been touring the UKfor months, getting audiences to come up with policies aimed at sorting out the country's political chaos and taking back the power for the people. Sick to death of bailing out bankers and subsidizing MPs homes, the audience vote on the best policy of the night to

Unexpected Find (Ibbotson Toby)(Paperback / softback)

Simon is different, and people don't really like that. Judy is difficult, and people don't like that either. So when they become friends, it's unexpected. And everything that comes next - the search for Judy's father, the journey to Sweden, the crash, the fight - I guess you could say that's

Law in 60 Seconds - A Pocket Guide to Your Rights (Weaver Christian)(Paperback / softback)

Pioneering legal advice for people with no time to

Getting Started at Fly Fishing for Trout (Sefton Allan)(Paperback / softback)

Pragmatic step-by-step advice on everything a new fly fisher needs to know to catch

Getting Started with the BBC Micro:Bit (Tooley Mike)(Paperback / softback)

Dealing With...: Our New Baby (Lacey Jane)(Paperback / softback)

Guides to helping young children deal with difficult

Reincarnation - Remarkable Stories of People who Recall Past Lives (Roland Paul)(Paperback / softback)

Daisy and the Trouble with Burglars (Gray Kes)(Paperback / softback)

No matter the occasion, Daisy just can't help getting into trouble! When three actual burglaries happen in Daisy's town, Daisy is beside herself with excitement. Two houses and the fish and chip shop have been broken into (and lots of cods and haddocks have been stolen). Anyone could be next! Daisy

The Murder of Roger Ackroyd (Christie Agatha)(Paperback)

Roger Ackroyd is found dead in a locked room, stabbed with an antique dagger. A number of people have a motive to murder him. The local police are puzzled, but Hercule Poirot brings his forensic skills to bear to solve a complex set of contradictory circumstances with a masterful display of logic

Daughter's Secret (Hope Maggie)(Paperback / softback)

Can she escape her mother's scandalous past? Cath Raine and her sister have had a difficult childhood. Abandoned by their mother who ran off with a Canadian airman, the two young girls were forced to fend for themselves in a town rife with gossip about their family. When Cath first meets the

The Dentist, 1 (Sullivan Tim)(Paperback)

DS George Cross can be rude, difficult, and awkward with people. But his unfailing logic and dogged pursuit of the truth means his conviction rate is the best on the force. An outsider himself, having been diagnosed with Autism spectrum disorder, DS Cross is especially drawn to cases concerning the

Getting in the Gap - Making Conscious Contact with God through Meditation (Dyer Wayne)(Paperback / softback)

I Never Liked Wednesdays (McGough Roger)(Paperback / softback)

Laugh-out-loud adventures of childhood high jinks. Midge and his best friend are always getting up to all sorts of mischief - join them as they embark on some mad-cap adventures and discover what is so dastardly about Wednesdays... From national treasure Roger McGough. Particularly suitable for

Getting to Yes with Yourself - And Other Worthy Opponents (Ury William)(Paperback / softback)

In his highly anticipated follow up to the bestselling 'Getting to Yes: Negotiation Agreement Without Giving', Harvard University's world renowned negotiation expert William Ury provides the definitive guide to attaining success at work and at