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This book captures a year's worth of learning about service automation based on a survey, in-depth client case studies, and interviews with service automation clients, providers, and advisors. It gives a balanced, informed and compelling view on gaining the many benefits, as well as managing the downsides, of present and future
This book captures a year's worth of learning about service automation based on a survey, in-depth client case studies, and interviews with service automation clients, providers, and advisors. It gives a balanced, informed and compelling view on gaining the many benefits, as well as managing the
A polemic account of automation technologies and their effect on workplaces and the labor market Silicon Valley titans, politicians, techno-futurists and social critics have united in arguing that we are living through an era of rapid technological automation, heralding the end of work as such. But
Robotic Process Automation will continue its exponential growth over the next five years. This book brings a new focus on RPA's strategic potential: the innovations made possible and how to deliver through effective sourcing stakeholder-buy-in, governance, change management, and capability
This short, accessible book seeks to explore the future of work through the views and opinions of a range of expertise, encompassing economic, historical, technological, ethical and anthropological aspects of the debate. The transition to an automated society brings with it new challenges and a
Examines real-world implementations of service automation technologies using Robotic Process Automation and Cognitive Automation tools. Using case studies, this newest, detailed research finds that RPA adoptions are accelerating, maturing, & scaling in global enterprise. It covers multiple
How the technological changes that are reshaping the future of work will transform the American high school as well. What will high school education look like in twenty years? High school students are educated today to take their places in a knowledge economy. But the knowledge economy, based on
A guide to the nature, purpose, and place of public service television within a multi-platform, multichannel ecology.Television is on the verge of both decline and rebirth. Vast technological change has brought about financial uncertainty as well as new creative possibilities for producers,
The evolution of the multi-billion-dollar computer services industry, from consulting and programming to data analytics and cloud computing, with case studies of important companies.The computer services industry has worldwide annual revenues of nearly a trillion dollars and employs millions of
THE RISE OF THE ROBOTS for the masses. How to survive in a world of virtual
The book provides an overview of current and future networking technologies, and offers insight into building end-to-end virtualized, cloud-based, and non-virtualized networks. It presents services with Carrier Ethernet, PBT, MPLS-TP, VPLS and virtualized components while describing testing,
Leslie Garis' grandparents, Howard and Lillian Garis, were, from the turn of the century to the 1950s, authors of books for children. This book tells how in a large romantic house in Amherst, Massachusetts, she and her two brothers, her parents and grandparents aimed to live a life that mirrored
The much-anticipated and inspiring memoir by Indra Nooyi, the trailblazing former CEO of PepsiCo, offering clear-eyed insight and a call to action for how our society can really blend work and family - and advance women - in the twenty-first
A powerful new understanding of global currency trends, including the rise of the Chinese yuanAt first glance, the modern history of the global economic system seems to support the long-held view that the leading world power's currency--the British pound, the U.S. dollar, and perhaps someday the
Top analyst Leslie Gruis's timely new book argues that privacy is an individual right and democratic value worth preserving, even in a cyberized world. Since the time of the printing press, technology has played a key role in the evolution of individual rights and helped privacy emerge as a formal
The most in-depth and comprehensive survey of the life and career of one of the pioneering artists of the original graffiti generation. Having forged his graphic style painting subways in New York in the late 1970s, Futura was among the first graffiti artists to be shown in contemporary galleries
Polaroid Now celebrates new work created by contemporary artists working with Polaroid cameras and film today, and discusses the history, and evolution of the first instant imaging camera system that became a household name. This curated selection of images is diverse aesthetically and
John Leslie Breck (1860-1899) was one of the founders of the American art colony at Giverny and was among the earliest American artists to embrace the Impressionist style. He was also one of the first to exhibit his Impressionist paintings in America and helped to popularize the style during his
Focusing on solutions and not problems, thinking about the future and not the past, and understanding the effects of miracles--children do these things naturally. Here, leaders in the solution-focused approach to therapy provide clinicians with a guide to a kind of therapy that fits with children's
Will the workplace of the future be overrun by machines and robots? Are the new frontiers of artificial intelligence (AI) on the cusp of dethroning us in efficiency, intelligence and innovative potential? Automation and AI will augment our human world and potential. The winners of the future of
A collection of fascinating quotations from the legendary artist and graffiti pioneer Futura is a living legend--a world-renowned painter, designer, and photographer who was a pioneer of graffiti art and New York City's 'subway school.' His radical abstract work in the street and on canvas
Modern economies depend on innovation in services for their future growth. Service innovation is directly related to business models that support these services, i.e. The STOF model provides a 'holistic' view on business models with four interrelated perspectives, i.e., Service, Technology,