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This new edition of People Skills offers a comprehensive and up-to-date introduction to developing people skills. It is an essential read for social work students who want a practical take on how to improve their effectiveness when interacting with a diverse range of people, undertaking interventions or when managing
This new edition of People Skills offers a comprehensive and up-to-date introduction to developing people skills. It is an essential read for social work students who want a practical take on how to improve their effectiveness when interacting with a diverse range of people, undertaking
Communication is the basis of so much of what happens in the workplace and indeed in our private lives. Without effective communication our lives are so much the poorer and with so many more problems. This book, now in an updated third edition, is therefore an important and valuable resource for
Continues Neil Oliver's landmark exploration of how our land and its people came to be, which began with the acclaimed A History of
Use your interpersonal and communication skills as a financial professional to work successfully with clients Embark on a journey to further develop your career when you read People-Centric Skills Interpersonal and Communication Skills for Financial Professionals, 2nd Edition. Business leaders
This classic, best-selling communication skills book has already helped thousands of people cultivate better relationships with friends, family members, coworkers, and
Mental Health and Well-Being provides a sound foundation for understanding alternatives to the medical model of mental health. Students and professionals alike will find an easy to understand overview of critiques of the dominant medical model of mental health and well-being, both longstanding and
Working with Young People is designed to help you develop the knowledge and skills you need for supporting young people as they learn about themselves, others and society and prepare for the transition to adulthood. It introduces the fundamental concepts and issues that lie at the heart of
Improve your personal and professional relationships instantly with this timeless guide to communication, listening skills, body language, and conflict resolution.Maybe a wall of silent resentment has shut you off from someone you love. Maybe you listen to an argument in which neither party seems
'Professor Clark's work usually helps people. But this is something new.' Clark's helper - Tasha Kiara - is telling Chaz - a local TV reporter about the Professor's new serum. Then an earthquake hits Clark's California lab, and his serum brings dead bodies in the cemetery alive. Soon the zombies
Practiced by tens of thousands of people across more than 40 countries, Active Operations Management (AOM) is one of the most successful methods for managing performance in service operations. Now the people who developed the method tell you exactly how you can do it for
Acquire the necessary skills to win business through proposals, bids, tenders, and presentations--this hands-on guide is your partner for success You have in your hands the collected knowledge and skills of the professional proposal writer. Proposal writing is a profession -- a growing and
Studying architecture is hugely exciting and rewarding. It entails developing design skills, problem-solving abilities and tapping into creativity, as well as acquiring cultural, technical and professional knowledge. This book is the go-to guide for students throughout their architectural
This book helps trainees to build skills and focus on developing their professional practice through understanding, reflection and experimentation. Its practical structure and learning features help readers to recognise their own learning needs and set their own targets. The book takes the
As interest and training in counselling children and young people continues to grow, it is essential that counsellors are equipped with the skills to work with this client group. In this book, Lorraine Sherman draws on her years of experience in the field to provide a practical resource for
Ensure that every student develops the maths, literacy and working scientifically skills they need to succeed with this skills-focused Pupil Book that contains a variety of activities, questions and real-world examples that are tailored to the Big Ideas and mastery goals of the AQA KS3