How to Deal with Difficult People: Smart Tactics for Overcoming the Problem People in Your Life (Hasson Gill)(Paperback)

How to Deal with Difficult People: Smart Tactics for Overcoming the Problem People in Your Life (Hasson Gill)(Paperback)

DON'T LET PROBLEM PEOPLE GET TO YOU Whether it's a manager who keeps moving the goal posts, anuncooperative colleague, negative friend, or critical familymember, some people are just plain hard to get along with.Often, your immediate response is to shrink or sulk, becomedefensive or attack. But

Talking to 'Crazy': How to Deal with the Irrational and Impossible People in Your Life (Goulston Mark)(Paperback)

Dealing with Difficult People (Review Harvard Business)(Paperback)

Learn how to deal with difficult colleagues and clients.At the heart of dealing with difficult people is handling their--and your own--emotions. How do you stay calm in a tough conversation? How do you stay unruffled in the face of passive-aggressive comments? And how do you know if you're

Working with Difficult People: Handling the Ten Types of Problem People Without Losing Your Mind (Hakim Amy Cooper)(Paperback)

A revised edition of the classic guide on how to best resolve conflict in today's technologically advanced workplace. Your work day is filled with them--people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This indispensable guide details specific techniques for handling all

How to Hug a Porcupine: 101 Ways to Love the Most Difficult People in Your Life (Joffe Debbie)(Paperback)

In our daily lives, we often encounter people who cause problems, irritate, or incite conflict-in short, the emotional porcupines. How do we deal with such difficult people or love them without getting hurt? How to Hug a Porcupine provides powerful recommendations, helpful tips and plausible

5 Types of People Who Can Ruin Your Life: Identifying and Dealing with Narcissists, Sociopaths, and Other High-Conflict Personalities (Eddy Bill)(Paperback)

Some difficult people aren't just hard to deal with--they're dangerous. Do you know someone whose moods swing wildly? Do they act unreasonably suspicious or antagonistic? Do they blame others for their own problems? When a high-conflict person has one of five common personality

Positive Behavioral Support: Including People with Difficult Behavior in the Community (Koegel Lynn Kern)(Paperback)

This strategy-packed resource demonstrates how people with challenging behavior can be fully included at home, at school, and in the community. Based on solid research, it offers state-of-the-art intervention techniques and explores the planning and assistance needed to implement nonaversive

The Growth Mindset Workbook for Teens: Say Yes to Challenges, Deal with Difficult Emotions, and Reach Your Full Potential (Schleider Jessica L.)(Paperback)

Learn how changing your mindset can change your life Do you ever give up when things are difficult? Sometimes we all say things like, 'I'm bad at math, so there's no point in studying' or 'I can't change--so why bother trying.' This is called having a fixed mindset. When you have a fixed mindset,

Emotional Intelligence Pocketbook: Little Exercises for an Intuitive Life (Hasson Gill)(Paperback)

A practical 'how-to' guide to changing the way you think about your emotions Bestselling personal development author Gill Hasson is back with this pocket sized guide to dealing with your emotions. Learn how to understand yourself and those around you with practical tips and tricks that will help

How Successful People Think: Change Your Thinking, Change Your Life (Maxwell John C.)(Paperback)

Gather successful people from all walks of life -- what would they have in common? The way they think Now you can think as they do and revolutionize your work and life A Wall Street Journal bestseller, How Successful People Think is the perfect, compact read for today's fast-paced world

Overcoming Thyroid Symptoms: Your Personal Guide to Renewal, Re-Calibration & Loving Your Life (Keast Vannette)(Paperback)

In a world that traditionally treats people with illness by alleviating and placating symptoms, Overcoming Thyroid Symptoms gets to the real root of the

Lonely Less - How to Connect with Others, Make Friends and Feel Less Lonely (Hasson Gill)(Paperback / softback)

Explore strategies, ideas and advice for overcoming loneliness Anyone, whatever their age, gender, culture or abilities, can find themselves separate and disconnected from others and feeling lonely. If you feel lonely you are lonely. And it's not nice. But your situation can change for the

The Jackass Whisperer: How to Deal with the Worst People at Work, at Home and Online--Even When the Jackass Is You (Stratten Scott)(Paperback)

A rallying cry for everyone tired of keyboard commandos and people who use speakerphones in open plan offices, The Jackass Whisperer is your guide to dealing with the worst people on earth. Jackasses are those who make our lives needlessly harder. They drive too slowly in the fast lane and too

Your Pocket Therapist: Quick Hacks for Dealing with Toxic People While Empowering Yourself (Campbell Sherrie)(Paperback)

The powerful follow up to But It's Your Family, providing the reader with quick hacks to deal with the toxic people in their lives, all the while empowering

Uprooting Racism: How White People Can Work for Racial Justice (Kivel Paul)(Paperback)

'The 'how-to manual' for whites to work with people of color to create an inclusive, just world in the 21st century.' --Maggie Potapchuk, racial equity consultant Over 50,000 copies sold of earlier editions! Completely revised and updated, this fourth edition of Uprooting Racism offers a

The Overcoming Low Self-Esteem Handbook: A Self-Help Guide Using Cognitive Behavioural Techniques (Fennell Melanie)(Paperback)

Boost your confidence and change your life for the betterLow self-esteem can make life difficult in all sorts of ways. It can make you anxious and unhappy, tormented by doubts and self-critical thoughts. It can get in the way of feeling at ease with other people and stop you from leading the life

Activities for Older People in Care Homes: A Handbook for Successful Activity Planning (Crockett Sarah)(Paperback)

When tasked with providing activities for older people in care homes, it can be difficult to know where to begin. What constitutes an activity? How can you make sure activities are as positive and person-centred as possible? What can you actually do? Written by an experienced activity coordinator,

The Secrets of People Who Never Get Sick: What They Know, Why It Works, and How It Can Work for You (Stone Gene)(Paperback)

Achieve the best health of your life by following in the footsteps of people who never get sick. Some take a daily nap. Or a cold shower. Some do yoga, lift weights, swear by brewer's yeast. And one dunks his head in hydrogen peroxide--he hasn't had a cold in two decades. In profiles of

The Reputation Game: The Art of Changing How People See You (Waller David)(Paperback)

Your reputation affects everything, the opportunities that come your way in business and in life - learn the rules to life's most important

Defeating Depression - How to use the people in your life to open the door to recovery (Law Dr Roslyn)(Paperback / softback)

Beat the blues with this innovative self-help approach, based on Interpersonal Psychotherapy (IPT), from a leading UK

Creative Economy - How People Make Money from Ideas (Howkins John)(Paperback / softback)

Creativity is the fastest growing business in the world. Companies are hungry for people with ideas - and more and more of us want to make, buy, sell and share creative products. But how do you turn creativity into money? This book shows what creativity is, how it thrives and how it is changing in

The Fundamentals of Workplace Learning: Understanding How People Learn in Working Life (Illeris Knud)(Paperback)

Fundamentals of Workplace Learning is a comprehensive guide to how people learn in the workplace, and the issues and challenges involved. Examining the essential aspects of workplace learning and unravelling the various influences which affect the success of work-based learners, Knud Illeris

Communication - How to Connect with Anyone (Hasson Gill)(Paperback / softback)

Communicate more easily and effectively in any situation Every day, you have the opportunity to interact with people in different areas of your life; in public, at work and at home, with colleagues and clients, with friends and family. Your ability to exchange ideas and opinions with other people,

Fight the Fear: How to Beat Your Negative Mindset and Win in Life (Holgate Mandie)(Paperback)

DO YOU KNOW WHAT'S STANDING BETWEEN YOU AND SUCCESS IN LIFE? IT'S YOU! CHANGE YOUR MINDSET TO DEAL WITH YOUR FEARS AND YOU INCREASE YOUR CHANCES OF SUCCESS. Fear of failure, fear of public speaking, fear of being you, fear of asking for what you want, fear of saying NO and fear of change, the