Difficult Conversations in a Week: How to Have Better Conversations in Seven Simple Steps (Manser Martin)(Paperback)

Difficult Conversations in a Week: How to Have Better Conversations in Seven Simple Steps (Manser Martin)(Paperback)

Difficult conversations just got easierHow do you deal professionally with a colleague whose work is seriously below standard? A supplier who is always late? Saying 'no' graciously? Giving someone bad news? Many of us have been on the receiving end of business conversations that have been badly

Emotional Judo: Communication Skills to Handle Difficult Conversations and Boost Emotional Intelligence (Higgs Tim)(Paperback)

Difficult Conversations made Easy If getting good results in high-stakes conversations is important to you. If you want the: *self confidence, to speak up in the face of intimidation *self control, to keep your cool and not injure your relationships and reputation *influence, to get people on side

10 Rules for Talking - How To Have Difficult Conversations in an Angry World (Harkness Tim)(Paperback / softback)

A top psychologist's guide to resolving conflict at work, at home and in the public

101 Conversations in Simple Italian (Richards Olly)(Paperback)

Improve your spoken Italian from home with 101 real-world conversations in simple, everyday Italian.Real Italian people don't speak like your textbook... so it's no wonder you feel unprepared when it's your turn to speak This book fixes that. For the first time, you'll learn to speak Italian in

101 Conversations in Simple Russian (Richards Olly)(Paperback)

Improve your spoken Russian from home with 101 real-world conversations in simple, everyday Russian.Real Russian people don't speak like your textbook... so it's no wonder you feel unprepared when it's your turn to speak This book fixes that. For the first time, you'll learn to speak Russian in

101 Conversations in Simple English (Richards Olly)(Paperback)

Improve your spoken English from home with 101 real-world conversations in simple, everyday English.Real English people don't speak like your textbook... so it's no wonder you feel unprepared when it's your turn to speak This book fixes that. For the first time, you'll learn to speak English in

101 Conversations in Simple Spanish (Richards Olly)(Paperback)

Improve your spoken Spanish from home with 101 real-world conversations in simple, everyday Spanish.Real Spanish people don't speak like your textbook... so it's no wonder you feel unprepared when it's your turn to speak This book fixes that. For the first time, you'll learn to speak Spanish in

101 Conversations in Simple German (Richards Olly)(Paperback)

Improve your spoken German from home with 101 real-world conversations in simple, everyday German.Real German people don't speak like your textbook... so it's no wonder you feel unprepared when it's your turn to speak This book fixes that. For the first time, you'll learn to speak German in the

Brand Management in a Week: How to Be a Successful Brand Manager in Seven Simple Steps (Hitchins Paul)(Paperback)

Brand management just got easierSuccessful brands provide meaning: a higher purpose, a vision of a better future, a code of values, and a culture that drives performance. Brands with meaning stand out in their marketplace and attract like-minded people: customers, employees, suppliers and

101 Conversations in Simple French (Richards Olly)(Paperback)

Conversational Chinese Dialogues: Over 100 Chinese Conversations and Short Stories (Lingo Mastery)(Paperback)

Are your conversations in Chinese suffering due to a lack of vocabulary? Do you have no idea how to order a meal in Beijing or book a room at a Shanghai hotel?If your answer to any of the previous questions was 'Yes', then this book is for you If there's even been something tougher than learning

Simplifying Coaching: How to Have More Transformational Conversations by Doing Less (Pedrick Claire)(Paperback)

'Claire stimulated a desire to know more about how to use existing skills in new and simplified ways. An altogether great book.'--Clive Avril, Executive Coach and Mentor (ACC)'This is the kind of book that, after reading, you will want to have nearby for easy reference and reminders. I suspect that

Enjoy German (Schenke Heiner)(Paperback)

Do you want to have more meaningful conversations in German? Do you want to feel comfortable in a variety of situations?Based on authentic texts, such as songs, poems, and conversations between native speakers, this course will help you improve and build upon the language you already have so that

We Need to Talk: How to Have Conversations That Matter (Headlee Celeste)(Paperback)

'WE NEED TO TALK.'Now in paperback, public radio journalist Celeste Headlee's insightful and urgent book on how to bridge what divides us--by having real conversationsBASED ON THE TED TALK WITH OVER 10 MILLION VIEWSNPR's Best Books of 2017'We Need to Talk is an important read for a

Enjoy Spanish (Kattan-Ibarra Juan)(Paperback)

Do you want to have more meaningful conversations in Spanish? Do you want to feel comfortable in a variety of situations?Based on authentic texts, such as songs, poems, and conversations between native speakers, this course will help you improve and build upon the language you already have so that

Enjoy Intermediate Italian (Lymbery Sylvia)(Paperback)

Do you want to have more meaningful conversations in Italian? Do you want to feel comfortable in a variety of situations?Based on authentic texts, such as songs, poems, and conversations between native speakers, this course will help you improve and build upon the language you already have so that

Compassionate Conversations: How to Speak and Listen from the Heart (Musho Hamilton Diane)(Paperback)

The definitive guide to learning effective skills for engaging in open and honest conversations about divisive issues from three professional mediators. When a conversation takes a turn into the sometimes uncomfortable and often contentious topics of race, religion, gender, sexuality, and politics,

The Art of Discussion: How To Have Better Conversations (Wyatt James)(Paperback)

When our connected world should be bringing us closer together‭, ‬polarised opinions and dysfunctional conversations are pushing us further apart‭. ‬The Art of Discussion has never been more important‭. ‬In an entertaining and thought-provoking style‭, ‬this book‭ ‬considers

Enjoy Norwegian: Teach Yourself (Halvorsen Elizabeth Moorhead)(Paperback)

Do you want to have more meaningful conversations in Norwegian? Do you want to feel comfortable in a variety of situations?Based on authentic texts, such as songs, poems, and conversations between native speakers, this course will help you improve and build upon the language you already have so

How to Listen: Tools for Opening Up Conversations When It Matters Most (Colombus Katie)(Paperback)

A practical and valuable guide to how to become a better listener in every area of your lifeSamaritans have always been there in times of trouble, but we don't only need good listeners when we're in a time of crisis - we need them when we're struggling to make a decision, dealing with a difficult

How to Design the World's Best Space Station: In 10 Simple Steps (Mason Paul)(Paperback)

Transform a fantasy design into a design for a real-world product in just ten simple steps Imagine someone gave you a sackful of money and told you to build a space station. You'd definitely want it to be the best space station in the world. But how do you go about designing THAT? Armed with your

Global Mountain Regions: Conversations Toward the Future (Kingsolver Ann)(Paperback)

No matter where they are located in the world, communities living in mountain regions have shared experiences defined in large part by contradictions. These communities often face social and economic marginalization despite providing the lumber, coal, minerals, tea, and tobacco that have fueled the

10 Rules for Talking - An Expert's Guide to Mastering Difficult Conversations (Harkness Tim)(Paperback / softback)

A top psychologist's guide to resolving conflict at work, at home and in the public

How to Draw: Manga: In Simple Steps (Li)(Paperback)

Learn how to draw boys, girls and creatures (ordinary and extraordinary) in the manga style, using this fun and simple step-by-step book. Starting with basic shapes, professional comic artist Yishan Li shows how easy it is to turn circles, rectangles, squares and ovals into teens, kids, witches,