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The ultimate guide to relationships, influence and persuasion in 21st century business.
What is most important to your success as a sales or business professional? Is it education, experience, product knowledge, job title, territory, or business dress? Is it your company's reputation, product, price, marketing collateral, delivery lead times, in stock ratios, service guarantees, management strength, or warehouse location? Is it testimonials, the latest Forbes write up, or brand awareness? Is it the investment in the latest CRM software, business 2.0 tools, or social media strategy?
You could hire a fancy consulting firm, make the list longer, add some bullet points, put it into a PowerPoint presentation, and go through the whole dog and pony show. But at the end of the day there will be only one conclusion... None of the above You see, the most
The ultimate guide to relationships, influence and persuasion in 21st century business. What is most important to your success as a sales or business professional? Is it education, experience, product knowledge, job title, territory, or business dress? Is it your company's reputation, product,
The most comprehensive resource on sales development, leadership, and customer experience available, from bestselling author Jeb Blount Jeb Blount is a bestselling author, a sought-after keynote speaker, and the CEO of Sales Gravy, a leading global training organization. His unique approach to
A powerful new novel from global bestseller Nora Roberts about finding what matters most in the least expected
Kindness - the little thing that matters most aims to motivate and inspire by showing readers what a difference even a small act of kindness can
Rework shows you a better, faster, easier way to succeed in business. Most business books give you the same old advice: Write a business plan, study the competition, seek investors, yadda yadda. If you're looking for a book like that, put this one back on the shelf. Read it and you'll know why
What do people do when they count? What do numbers really mean? We all know that people can lie with statistics, but in this groundbreaking work, eminent political scientist Deborah Stone uncovers a much deeper problem. With help from Dr. Seuss and Cookie Monster, she explains why numbers can't be
What makes a good doctor? It's not what you think. A doctor willing to face their own uncertainty in the face of illness and treatment might just be the best medicine. Too often we choose the wrong doctor for the wrong reasons. It doesn't have to be that way. In The Good Doctor, Ken Brigham, MD,
On What Matters is a major work in moral philosophy. It is the long-awaited follow-up to Derek Parfit's 1984 book Reasons and Persons, one of the landmarks of twentieth-century philosophy. Parfit now presents a powerful new treatment of reasons, rationality, and normativity, and a critical
A clear, practical framework for getting higher education back on track The Undergraduate Experience is a guide for significantly improving student learning and institutional performance in the rapidly changing world of higher education. Written by recognized experts in undergraduate education,
'Now that people live in towns and bears live in the woods, have you ever wondered what happened to the bear folk?' At bedtime Ursula asks Daddy to tell her the tale of the bear folk: special beings who can choose to be either a bear or a person, depending if they want to catch a fish or read a
10TH ANNIVERSARY EDITION, REVISED AND UPDATED In this new edition of their classic business fable, Ken Blanchard and Mark Miller get at the heart of what makes a leader successful. Newly promoted but struggling young executive Debbie Brewster asks her mentor the one question she desperately needs
Become a Digital Master--No Matter What Business You're In If you think the phrase 'going digital' is only relevant for industries like tech, media, and entertainment--think again. In fact, mobile, analytics, social media, sensors, and cloud computing have already fundamentally changed the entire
From the New York Times bestselling author of the million-copy bestseller Essentialism comes an empowering guide to achieving your goals. It all starts with a simple principle: Not everything has to be so hard. 'In a world beset by burnout, Greg McKeown's work is essential.'--Daniel H. Pink, author
How would you clear a stoppage on a Bren Gun while in action? What is the most effective way to clear a wood of enemy forces? How best could you counter a landing by enemy airborne forces in your area? What measure can you take to help ensure accurate rifle fire at night? What qualities should you
What Matters Most This Christmas Season? Christmas should be a time of joy and celebration. But in the hurriedness of December, sometimes we find ourselves sacrificing a sacred pace for hustle, leaving us feeling more stressed than blessed. What if you approached this Advent more open to the things
The classic Business of Shipping (now in its ninth edition) remains North America's most comprehensive industry-focused book that explains and analyzes marine transportation and related industries, both domestic and international. This is an authoritative text that is required reading for a
Leading a real estate investment business can seem like a daunting task, with too few hours in the day, too many petty management issues, and constant fires that have to be put out. The E-Myth Real Estate Investor offers you a road map to create a real estate investment business that's
An elegiac account of what has recently been lost in the digital apocalypse. But also a steadfastly enthusiastic and optimistic look at what we can regain in a post-viral, more analogue and more thoughtful world. Since the industrial revolution, when everything ran by clockwork, people have
Have you ever wondered which dinosaur had the most teeth? What about the planets? Which is the biggest and how many Earths could you fit inside it? Maybe you want to know which city has the most video game arcades? Super Stats takes you through some of the most incredible things around the world
In the world of business, who you know is usually more important than what you know. While most research highlights the personal characteristics and expertise important to business success, this book demonstrates that networking is the core of entrepreneurship. Both counterintuitive and powerful,
Provocative essays on real-world ethical questions from the world's most influential philosopherPeter Singer is often described as the world's most influential philosopher. He is also one of its most controversial. The author of important books such as Animal Liberation, Practical Ethics,
What is business for? Day one of a business course will tell you: it is to maximise shareholder profit. This single idea pervades all our thinking and teaching about business around the world but it is fundamentally wrong, Colin Mayer argues. It has had disastrous and damaging consequences for our
Solving the Strategy Delusion matters to anyone interested in realising strategy in the 21st century. The book challenges conventional and 'delusional' approaches to strategy. It offers different ways of seeing, thinking, planning, acting, and mobilising when it comes to making strategy happen in a