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In The WHITEHALL Effect, John Seddon explains how and why it is that governments repeatedly fail to deliver what our public services need and exposes the devastation that three decades of political fads, fashions and bad theory have caused. Although his examples come from the UK, he and his colleagues at Vanguard consult with government and public sector bodies in 10 countries and the problems he identifies (outsourcing, incentives, targets, standards, inspection) can be found in all Western political systems. With specific examples and new evidence, he chronicles how the Whitehall ideas machine has failed on a monumental scale - and the impact that this has had on public sector workers and those of us who use public sector services. The WHITEHALL Effect provides fresh insights into some of the most challenging issues of our time (because of their impact on health, education, policing
In The WHITEHALL Effect, John Seddon explains how and why it is that governments repeatedly fail to deliver what our public services need and exposes the devastation that three decades of political fads, fashions and bad theory have caused. Although his examples come from the UK, he and his
- What is collective trauma?- How can it impact children and communities?- What can we do about it? Providing accessible answers to these complex questions and more, this guide explores the key characteristics of collective trauma and provides practical advice on how to help children, young people
Cities are both the engines of innovation and the seedbeds of inequality - how can we keep what's good and break free of the
In Why Johnny Can't Tell Right from Wrong: And What We Can Do About It, Kilpatrick shows how we can correct this problem by providing our youngsters with the stories, models, and inspirations they need in order to lead good lives. Kilpatrick shows how we can correct this problem by providing our
What are the causes of the rise in economic inequality in the West and what can be done about it? Inequality has at last taken centre stage in the political discourse, but there is very little to explain the inequality debates and to offer solutions for the UK. Written by an award-winning academic
A powerful assessment of how online information became unreliable--and what can be done about it. - Kirkus ReviewsImagine an imminent America where citizens are bombarded with personalized political messages from every smart device - yet information is so suspect, nobody can tell what the truth is
Sugar. It is killing us. Why do we eat so much of it? What are its hidden dangers? Using everyday language and a range of scientific evidence, the author explores the ins and out of sugar, from the different types - is brown sugar really better than white? - to how it is hidden inside our everyday
'The most important book at the borderland of psychology and politics that I have ever read.'--Martin E. P. Seligman, Zellerbach Family Professor of Psychology at that University of Pennsylvania and author of Learned Optimism Why are we devastated by a word of criticism even when it's mixed with
Why has inequality increased in the Western world - and what can we do about it? This title argues that inequality is a choice - the cumulative result of unjust policies and misguided priorities. It exposes the inequality that is afflicting America and other Western countries in thrall to
A clarion call about the dangers of medicine for women, as well as a manual for how women can get the right care for their
Looks at the UK's dangerous relationship with housing - and how it's all going to come crashing down. In this book, this book argues that housing is the defining issue of our
In this hard-hitting book Britain's leading public-health expert Professor Dr John Ashton describes how we can make Britain safe
And most crucial of all: if we understood how our unconscious worked - if we knew why we do what we do - could we finally, fundamentally, know ourselves?From checking a dating app to holding a cup of coffee or choosing who to vote for, our unconscious secretly governs everything we feel, think and
The honest truth about influence: what it is, how it works and how you can do it better. Your ability to influence can spell the difference between success and failure in business: with it you can get things done, spark change and transform results as you gently persuade, convince and
What is the philosophy of religion? How can we distinguish it from theology on the one hand and the psychology/sociology of religious belief on the other? What does it mean to describe God as 'eternal'? And should religious people want there to be good arguments for the existence of God, or is
The Mask of Command is about generals: who they are, what they do and how they affect the world we live in. Grant and the false heroic of Hitler - John Keegan propounds the view of heroism in warfare as inextricable linked with the political imperative of the age and
Written by the author of Our Iceberg is Melting That's Not How We Do It, this book tells the story of a clan of meerkats who live in the Kalahari. Well organised and efficient, the colony enjoys many years of successful growth, until it suddenly comes under threat from a new form of predator and is
What can psychology teach us about sex?How do different bodies and brains respond sexually?How can we prevent people being stigmatised for their sexuality?The Psychology of Sex takes you on a tour through the different ways that psychologists have created and sustained certain understandings of sex
'An excellent summary of why and how we work.' People Management magazine What do we know about the current state of work and employment and what does the future of work look like? Professor Melanie Simms provides a far-reaching overview of paid employment in the UK, examining why we work, how we
The go-to guide to understand and unpack shame: what it is, why we feel it, and how to undo the lies it tells us about ourselves. Are you ready to get Discomfortable? This is a book about shame: what it is, why we have it, and how we can break its hold on our happiness. We all know shame: it's that
Drawing on years of research and the author's own work in the field of neuroplasticity, this title argues that infant brains are so malleable that small differences at birth become amplified over time as parents, teachers, and the culture at large unwittingly reinforce gender
To those who don't speak it, the language of money can seem impenetrable. Fortunately, John Lanchester--the best-selling novelist and reporter hailed by The Economist for 'explain[ing] complex stuff in a down-to-earth and witty style'--is here to bridge the gap between the money people and the rest
What is music? How is it made? And what's changed --- and what hasn't --- about how we listen to it? Here's all the best stuff about the science and history behind our connection to music.Though most of us know we love listening to music, we may not spend much time thinking about how this came to