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How can you stay relevant for your customers? The answer is a combination of the following three factors: technology, personal involvement and social
Produkt The Offer You Can't Refuse: What If Customers Want More Than Excellent Service? (Van Belleghem Steven)(Paperback) označuje EAN kód 9789401470353.
How can you stay relevant for your customers? The answer is a combination of the following three factors: technology, personal involvement and social
What if the one thing you want is the only thing you can't have?With her fortieth birthday approaching, Lucy Carpenter thinks she finally has it all: a wonderful new husband, Jonah, a successful career and the chance of a precious baby of her own. Life couldn't be more perfect.But becoming parents
Do you want to thrive in your doctoral research? Do you want to do more than just survive? If so this is the book for you. Focused on empowering the doctoral researcher, it is packed with advice on how to make the best of opportunities and enjoy your research experience while dealing with
What if the person you love the most hurt more than any other? What if that person was your own mother?Maine - the huge American summer bestseller - is now available in
In an age when customers have access to vast amounts of data about a company, its product and its competitors, customer experience becomes increasingly important as a sustainable source of competitive advantage. In a recent global market study, 73% of respondents stated that even when a company's
What if BUSINESS was JOYFUL and FUN? What if it was so much more than you ever perceived possible? If you were creating your business from the JOY of it-what would you choose? What would you change? What would you choose if you knew you could not fail? Business is JOY, it's creation, it's
Your customers are going to give you three seconds to make the sale. Do you know what to say in those three seconds? The marketing methods of the past are losing effectiveness as consumers are getting smarter and smarter and have less and less time. What is needed is a new way of doing business-a
Learn to write 100 Japanese characters If you want to join the ranks of more than 128 million speakers of Japanese worldwide, this book should be your first stop Whether studying for school, business, or travel, learning to write the Japanese Kanji characters is essential to gain a working
Service Advisors in the Automotive industry create, arguably, more gross profit than any other employee in the dealership and receive the least amount of training. On top of that, they also have the most influence on customer retention and future new car purchases.The facts are, according to NADA,
The Magic of Getting What You Want is an excellent treatise on the subject of dealing with people. Dr. Schwartz writes in a manner which is direct and easy to understand--a must for writers of self-help books. The concepts are simple. Treat people with kindness, understanding, and assertion, and
'If you want to understand better the perspectives and theology that frame THE SHACK, this book is for you.' - Paul Young, author of THE
What if God designed marriage to make you holy instead of happy? What if your relationship isn't as much about you and your spouse as it is about you and God?In Sacred Marriage, bestselling author Gary Thomas uncovers the ways that your marriage can become a doorway to a closer walk with God and
READY FOR MORE MONEY THAN YOU KNOW WHAT TO DO WITH?For too long, the subject of money has been shrouded in fear, secrecy, and anxiety. It's time to look behind the curtain at money, while stepping into the empowered financial reality that is available to you. Reading Rich As F*ck is sure to ignite
The Number One New York Times bestseller: What if the only one you want is the one you shouldn't
One of Entertainment Weekly's '5 Books to Read if You Loved A Star is Born' 'More than a glitzy Hollywood tale... It's a surprisingly insightful, even poignant meditation on stardom.'--Entertainment Weekly ('Must List') The celebrated author of The Myth of You and Me explores an untraditional love
Getting what you want isn't always what you need in this laugh-out- loud comedy from one of the fastest-rising stars of the children's book world Guy Bass. Particularly suitable for struggling, reluctant or dyslexic readers aged
Do you want to become a great skater? If you could travel the wholeworld to compete and learn more about skateboarding, where wouldbe the best places to visit?Thisbook combines two fantastic and fascinating topics: factual andpractical tips on skateboarding, as well as an insight into the exotic
If you want more photography excitement than just applying a filter in an app, then this book has everything. This book inspires you to take your photos further, with ideas aimed at all levels of ability. Easy techniques like shooting through your sunglasses evolve to more advanced ideas like
'I can't make your girl come back if she doesn't want to. I told you that on the phone' But something changes... 'The finest series of detective novels ever written by an American' William
To innovate profitably, you need more than just creativity. Do you have what it takes?If you read nothing else on inspiring and executing innovation, read these 10 articles. We've combed through hundreds of articles in the Harvard Business Review archive and selected the most important ones to help
Getting what you want can be tricky, especially if you don't ask in quite the right way. Using only two words, this book gives an introduction to the value of manners and compromise for young children. It is filled with humour, colour and exuberance, and offers an observation of toddler
More than one fifth of children want to become influencers and it's easy to understand why. What if you could escape economic uncertainty by winning the internet's attention? What if you could turn the adoration of your social media followers into a lucrative livelihood?But as Symeon Brown explores
What if you could piece quilts even faster, work on more than one quilt simultaneously and save money, fabric and thread all at the same time? Bonnie K. Hunter will show you how to put the concept of Leaders & Enders to work quickly and easily, expanding your creativity, and upping your
'If you want to know what anthropology is, look at what anthropologists do,' write the authors of Social and Cultural Anthropology: A Very Short Introduction. This engaging overview of the field combines an accessible account of some of the discipline's guiding principles and methodology with