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Praise for Selling Luxury
'Genevi ve and Robin have brought together their talents tocreate a book that gives all Sales Ambassadors the fundamentals inselling and building customer loyalty.'--Hamida Belkadi, CEO, De Beers Diamond Jewellers, USA
'Selling Luxury is filled with ways of exceeding each client'sexpectations through offering a service that surprises anddelights.'--Aaron Simpson, Group Executive Chairman, Quintessentiall
What does it take to sell high-end luxury creations to therichest clients in the world? In Selling Luxury, Robin Lentand Genevieve Tour, with thirty years of combined experience, sharetheir savoir-faire. You'll also pick up tips from multi-milliondollar luxury sales professionals who will help you understand thecomplexities of the universe of luxury. Selling Luxury willshow you how a
Praise for Selling Luxury 'Genevi ve and Robin have brought together their talents tocreate a book that gives all Sales Ambassadors the fundamentals inselling and building customer loyalty.'--Hamida Belkadi, CEO, De Beers Diamond Jewellers, USA'Selling Luxury is filled with ways of exceeding each
In today's markets, success no longer depends on communicating the value of products or services. It rests on the crucial ability to create value for customers. Sales forces need to retool current strategies by recognizing the customer's dominant power in today's economy and what that means for