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Problem management is the one IT service management process that tends to return more benefits more quickly than any of the others. Based on the author's extensive experience and backed up by suggestions and ideas from other practitioners, this book offers practical, real-world guidance on all aspects of implementing and running an effective problem management function, from proposition and justification of the function to different ways of organising it. Offering advice and recommendations tailored to different types of organisations, it gives IT practitioners, consultants and managers the tools to add real value to their businesses. 'Michael covers problem management from soup to nuts. Regardless of the maturity of your problem management process, this book will improve it. A must read!' Joseph Gallagher, Problem management thought leader -- 'This is essential reading for anyone who
Produkt Problem Management: An implementation guide for the real world (Hall Michael G.)(Paperback) má EAN kód 9781780172415.
Problem management is the one IT service management process that tends to return more benefits more quickly than any of the others. Based on the author's extensive experience and backed up by suggestions and ideas from other practitioners, this book offers practical, real-world guidance on all
Behaviour Management: An Essential Guide for Student and Newly Qualified Teachers explores the current issues and theories in behaviour management. It encourages readers to think and reflect on their own experiences and offers practical advice for developing confidence in the classroom and quickly
Gerry's Real World Guide to Pharmacokinetics & Other Things teaches the basic elements of pharmacokinetics of anesthetic drugs in the form of conversations between a curmudgeonly older anesthesiologist and an anesthesia resident as they administer
An entertaining and all-encompassing guide to skeptical thinking for the age of
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PMBOK(R) Guide is the go-to resource for project management practitioners. The project management profession has significantly evolved due to emerging technology, new approaches and rapid market changes. Reflecting this evolution, The Standard for Project Management enumerates 12 principles of
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In a world of complex and continuous change, organizations are recognizing the need to respond quickly and easily to new opportunities. The second edition of Agile Change Management provides essential tools and guidance to build change manager capabilities and ensure change initiatives are embedded
Agile Portfolio Management deals with how an organization identifies, prioritizes, organizes, and manages different products. This is done in a streamlined way in order to optimize the development of value in a manner that's sustainable in the long run. It ensures that a company provides their
In today's world, strategic knowledge management is a critical practice for all businesses seeking to protect its assets and produce intelligible and useable information. However, formally implementing a comprehensive knowledge management infrastructure to support an organization--enabling
CANE FIGHTING TECHNIQUES FOR THE REAL WORLD Cane Fighting: The Authoritative Guide to Using the Cane or Walking Stick for Self-Defense is a no nonsense book written for anyone who wants to learn how to use the cane or walking stick as a fighting weapon for real-world self-defense.THE ULTIMATE
A 'real manga, real Japanese' study guide and resource for language students and
An invaluable, step-by-step guide to data management in R for social science researchers. This book shows students how to recode data, combine data from different sources, document data, and import data from statistical packages other than R. It explores both qualitative and quantitative data and
An ideal textbook for instructional designers in training, Real World Instructional Design emphasizes the collaborative, iterative nature of instructional design. Positing instructional design as a process of simultaneous rather than sequential tasks with learner-centered outcomes, this volume
An essential quality management resource for students and practitioners alike--now in its sixth edition This popular and highly successful text on Quality Management has been fully revised and updated to reflect recent developments in the field. New to the Sixth Edition is timely coverage of agile
An Introduction to Fund Management introduces readers to the economic rationale for the existence of funds, the different types available, investment strategies and many other related issues from the perspective of the investment manager. It gives an overview of the whole business and explores the
Human Resource Management in the Hospitality Industry: A Guide to Best Practice takes a 'process' approach and provides the reader with an essential understanding of the purpose, policies and processes concerned with managing an enterprise's workforce within the current business and social
The most complete guide available to the correct pronunciation of German for native English speakers. Revised and updated, a new feature for this edition is that the discussion of English-speaking learners' pronunciation problems has been extended to include American learners, reflecting the
Summary Real-World Machine Learning is a practical guide designed to teach working developers the art of ML project execution. Without overdosing you on academic theory and complex mathematics, it introduces the day-to-day practice of machine learning, preparing you to successfully build and
How do you develop the craft and skills of stage management for today's theatre industry? And how can these same skills be applied in a variety of entertainment settings to help you develop a rewarding and successful career? Drawing on his diverse experience working with companies from across the