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The father of 'open innovation' is back with his most significant book yet. Henry Chesbrough's acclaimed book Open Innovation described a new paradigm for management in the 21st century. Open Services Innovation offers a new approach that demonstrates how open innovation combined with a services approach to business is an effective and powerful way to grow and compete in our increasingly services-driven economy. Chesbrough shows how companies in any industry can make the critical shift from product- to service-centric thinking, from closed to open innovation where co-creating with customers enables sustainable business models that drive continuous value creation for customers. He maps out a strategic approach and proven framework that any individual, business unit, company, or industry can put to work for renewed growth and profits. The book includes guidance and
The father of 'open innovation' is back with his most significant book yet. Henry Chesbrough's acclaimed book Open Innovation described a new paradigm for management in the 21st century. Open Services Innovation offers a new approach that demonstrates how open innovation combined with a services
Innovation is the hottest buzzword in business. But what if its benefits have been exaggerated, and our obsession with finding the next big thing has distracted us from the work that matters most? It's hard to avoid innovation these days. Nearly every product gets marketed as being disruptive,
You must deliver an amazing customer experience. Why? It is the competitive edge of new-era business in any market and any economy. Renowned customer experience expert Shep Hyken explains how consistently amazing customers through stellar service can elevate your company from good to great. All
What do great enterprises have in common? What sort of person leads them? Where do the best new ideas come from? A single idea can help you find the next big thing, but it takes time to filter through hundreds of business books to find inspiration. With insightful commentaries on over a century of
In this unique and groundbreaking book, business consultant and New York Times best-selling author Patrick Lencioni turns his sights on the most important organization in our lives--the family. As a husband and the father of four young boys, Lencioni realized the discrepancy between the time and
In this pathbreaking guide, two of the world's most popular and trusted pet care advocates reveal new science to teach us how to delay aging and provide a long, happy, healthy life for our canine companions.Like their human counterparts, dogs have been getting sicker and dying prematurely over the
In today's business world, it takes more than a website to stay competitive. The smartest, most successful companies are using radically new membership models, subscription-based formats, and freemium pricing structures to grow their customer base--and explode their market valuation--in the most
Hardcover Edition is printed in FULL COLOR Find out the answers to your most pressing questions about Basset Hounds, such as: Is a Basset Hound the right breed for my lifestyle? What should I expect from a Basset breeder or rescue group?How do I prepare my home for a curious, nose-driven pup?Which