The ITIL Process Manual: Key Processes and Their Application (Van Haren Publishing)(Paperback)

The ITIL Process Manual: Key Processes and Their Application (Van Haren Publishing)(Paperback)

This practical guide is a great solution to address the key problem how to implement ITIL and ISO 20000 when initial training has been completed. It supports the basic approaches to the fundamental processes small to medium sized companies will find the concise, practical guidance easy to follow

Itil(r) 2011 Edition - A Pocket Guide (Van Haren Publishing)(Paperback)

Since 2001 the Van Haren Publishing ITIL Pocket Guides have helped readers all over the world to understand the essentials of ITIL (IT Infrastructure Library), the leading framework for IT service management. This pocket guide does exactly the same as previous editions: offering a concise summary

Itil(r) 4 Direct, Plan, Improve Glossary (Dpi) Courseware (Van Haren Publishing)(Paperback)

'This is the universal module, that is a key component of both, ITIL 4 Managing Professional and ITIL 4 Strategic Leader streams. It is aimed at managers of all levels involved in shaping direction and strategy or developing a continually improving team. It provides individuals with the practical

Itil(r) 4 Foundation Courseware - Deutsch (Van Haren Publishing)(Paperback)

Itil(r) 4 Specialist - Create, Deliver & Support (Cds) Courseware (Van Haren Publishing)(Paperback)

'This module covers the 'core' service management activities and expands the current scope of ITIL to include the 'creation' of services. It focuses on the integration of different value streams and activities to create, deliver and support IT-enabled products and services whilst also covering

Itil Service Management Based on Itil (Van Haren Publishing)(Paperback)

In the world of international IT Service Management the previous editions of this book have acquired an excellent reputation as guidance on the topic of ITIL. Over the years this authoritative guide has earned its place on the bookshelves and in the briefcases of industry experts as they implement

Passing the ITIL Foundation Exam (Van Haren Publishing)(Paperback)

This book helps people prepare for the ITIL(r) 2011 Edition Foundation qualification exam. It contains direct links to the full syllabus and specifies the terms and definitions required. The content of this book is based on the ITIL(r) 2011 Edition core guidance and APMG's ITIL Foundation

Itil(r) 4 Specialist Drive Stakeholder Value (Dsv) Courseware (Van Haren Publishing)(Paperback)

'ITIL(R) 4 Specialist Drive Stakeholder Value covers all forms of engagement and interaction between service providers and their customers, users, suppliers and partners. The ITIL(R) 4 Specialist Drive Stakeholder Value module drives IT professionals to further interact with their stakeholders and

Proactive Project Management: How to Make Common Sense Common Practice (Van Haren Publishing)(Paperback)

One mindset is that the project management process itself should be lead. You promote proactive project management by planning and evaluating relevant management initiatives - and by adapting the level of effort and the tools for the project's degree of complexity. The entire book can be considered

Reinventing Itil(r) in the Age of Devops: Innovative Techniques to Make Processes Agile and Relevant (Krishna Kaiser Abhinav)(Paperback)

Chapter 1: Introduction to DevOpsChapter Goal: Provide a brief introduction to DevOps, its processes and methodologies.No of pages: 30Sub -Topics1. What is DevOps2. Benefits of DevOps3. Principles and MethodologiesChapter 2: Introduction to ITILChapter Goal: Provide a brief introduction to the ITIL

Product Design Process: The manual for Digital Product Design and Product Management (Franco Tiago)(Paperback)

The design process matured by the industry and taught by universitiesIt has never been harder to define Product Design. The definition evolved from simply creating a single solution to a specific problem to a practice where we often need many different solutions, platforms, and variations to

The Process: of Screenwriting (Frayne Clive)(Paperback)

'The main difference between an early-career screenwriter and a great screenwriter is their process. Screenwriters with an effective and professional process tend to write great scripts.'This book teaches a method called process-driven screenwriting. The process is a series of planning steps we

Contract and Commercial Management (Van Haren Publishing)(Paperback)

The Complete Project Manager: The Essence and Application of Project Management and Agile Leadership (Van Haren Publishing)(Pevná vazba)

'This book is about the how of project management and about how you as a project manager can use a proactive attitude to stay in control, even during difficult situations. It shows you how to become an influencer of the path to the end result, of your environment, of your team and of your

Student Manual for Corey's Theory and Practice of Group Counseling (Corey Gerald)(Paperback)

The Student Manual helps you experience group process techniques and gain maximum benefit from Corey's textbook. The manual includes many activities, ideas for supervised training groups, summary charts, self-inventories, study guides, comprehension checks and quizzes, group techniques, and

Carbon Transfer Printing: A Step-By-Step Manual, Featuring Contemporary Carbon Printers and Their Creative Practice (King Sandy)(Paperback)

Carbon Transfer Printing is a book about one of the earliest photographic processes that provided the first permanent printing methods, available in one form or another for over 150 years. This book reviews the extensive history of carbon transfer and related pigment processes in both monochrome

An Introduction to the Lightning Process (Parker Phil)(Paperback)

Phil Parker's lightning process has been used by many people in order to transform their lives, health and success. This book provides an essential first step for all those intending to discover more about this unique training

Eureka: Renal Medicine (Woodward Stella)(Paperback)

First principles chapter clearly explains the key concepts, processes and structures of the renal system. Clinical essentials chapter provides an overview of the symptoms and signs of renal disease, relevant history and examination techniques, investigations and management options. Disease-based

Dating Torrential Processes on Fans and Cones: Methods and Their Application for Hazard and Risk Assessment (Schneuwly-Bollschweiler Michelle)(Pevná vazba)

This book provides a detailed overview on methods used for the dating of past torrential activity on fans and cones and fosters the discussion on the impact of past and potential future climate change on torrential processes. The book has a clear focus on the practical applications of these

Process Innovation: Enabling Change by Technology: Basic Principles and Methodology: A Management Manual and Textbook with Exercises and Review Questi (Schallmo Daniel R. a.)(Paperback)

Preface.- Theoretical Basics.- Existing Approaches.- Procedural Model for Process Innovation.- Techniques for Analyzing the Business Model.- Techniques for Planning the Process Architecture.- Techniques for Developing the Process Vision.- Techniques for Developing the Process Deliverables.-

Bpmn 2.0: Introduction to the Standard for Business Process Modeling (Allweyer Thomas)(Paperback)

BPMN (Business Process Model and Notation) is the established standard for business process modeling. Only a few years after its first publication, it has gained widespread adoption in practice. All important modeling tools support BPMN diagramming. It is possible to create business-oriented

Stochastic Processes in Physics and Chemistry (Van Kampen N. G.)(Paperback)

The third edition of Van Kampen's standard work has been revised and updated. The main difference with the second edition is that the contrived application of the quantum master equation in section 6 of chapter XVII has been replaced with a satisfactory treatment of quantum fluctuations. Apart from

The Coding Manual for Qualitative Researchers (Saldana Johnny)(Paperback)

This invaluable manual from world-renowned expert Johnny Salda a illuminates the process of qualitative coding and provides clear, insightful guidance for qualitative researchers at all levels. The fourth edition includes a range of updates that build upon the huge success of the previous editions:

The Handbook of Personality Dynamics and Processes (Rauthmann John F.)(Paperback)

The Handbook of Personality Dynamics and Processes is a primer to the basic and most important concepts, theories, methods, empirical findings, and applications of personality dynamics and processes. This book details how personality psychology has evolved from descriptive research to a more